Your most trusted voices. Always available.
Put your expert, clinician or patient ambassador in front of everyone who needs them. One to one, every time.
Conversational video AI for health and wellbeing communications
Pharma
Trusted provider of conversational video Q&A experiences for leading global pharmaceutical companies in oncology, neurology and more
Agencies
Partner to global agencies working in health, pharma and corporate communications
Healthcare
Supplier to private and non-profit health & wellbeing organizations across the US and Europe.
Beyond health
Delivering for entertainment, sport and brand-led companies including Universal Music, Manchester City Football Club, McLaren Formula 1 Team and brand sponsors
Who you can scale
Lived experience, clinical authority, or a safe place to practise.
Give your audiences the authentic human connection they need, with the control you require.
A PATIENT
How did you tell your family about your diagnosis?
AUTHENTIC EXPERIENCE
Lived experience, for every patient who needs peer support
A real patient or service customer answering questions about their experience: what starting treatment is like, how they found recovery, how they stay motivated to adhere to treatment.
Patient support
Adherence
Onboarding
Charities
APPROVED ANSWERS ONLY
See it in use →
AN EXPERT
How does this compare with standard of care?
AUTHENTIC EXPERTISE
Give every clinician the expert access they need
Your KOL, investigator or MSL answering HCP questions on the evidence, at four in the afternoon or eleven at night, with safety information and approved links throughout.
Medical affairs
HCP education
Congress
Advisory boards
APPROVED ANSWERS ONLY
See it in use →
A ROLE PLAY
I’m worried about this treatment. Do I really need it?
AUTHENTIC EXCHANGE
Practise the conversation before it matters
From medical students rehearsing patient conversations to field teams practising with a simulated clinician. Role play gives your team a responsive counterpart to practise with, built around your training material and learning objectives.
Medical education
Patient communication
Sales training
FOR TRAINING · GENERATED
Explore role play →
SEE AN APPROVED-ANSWER CONVERSATION IN ACTION
HOW IT WORKS · APPROVED ANSWERS · FOR YOUR AUDIENCE
Your expert. Always on message.
Your expert’s answers are recorded or created, then approved before the conversation goes live. When someone asks a question, our closed system seamlessly selects and plays the approved response. It never writes a new one.
For patients and experts, filming the real person means their voice and lived experience come through with impact.
APPROVED ANSWERS ONLY
If no approved answer fits, nothing is invented. The experience says so, offers related approved answers and logs the gap. Those gaps become the brief for future content.
SEE A ROLE PLAY EXAMPLE
HOW IT WORKS · GENERATED ROLE PLAY · FOR YOUR LEARNERS
The practice partner your training has always needed.
Build a simulated patient or clinician from your own training material. Your learners practise as often as they need, it responds to whatever they say, and sessions can be scored so you can see progress.
INTERNAL TRAINING · GENERATED RESPONSES
Standout Experiences Online or at Conference
One approved conversation, wherever your audience needs it.
ON YOUR SITE
As easy to embed as a video
One snippet into a product page, a condition page or a gated HCP portal, and the conversation is there. Or run it as a floating experience across the whole site, present on every page. On-message, scales with your traffic, no app to install.
IN THEIR HANDS
Reach them at the moment of use.
A QR code on connected packaging, a welcome pack, a leave-behind, a poster or an advert takes people straight to the conversation. Nothing to build, nothing to add to your site, and no waiting on a web team. Every scan reports back to the same analytics.
IN PERSON
Life size, on your stand
A full HD touchscreen with built-in microphone for stands and clinics, or an 86 inch life-size transparent holographic display with a touch-enabled front panel. Rental or purchase.
Explore the deployment options for your audience.
Return on the investment
More conversations. More answers. More insight.
ENGAGEMENT
64%
of page loads led to a conversation across four dedicated-page deployments
EFFICIENCY
60x
more questions answered than a typical panel Q&A at a strategic stakeholder event
SCALE
5,000+
HCP questions to one KOL in 12 months, more than a comparable global product’s worldwide medical enquiries in a year.
INSIGHT
Learn from every conversation
Our conversational intelligence shows you what your audience wants to know. Providing unique strategic insight into customer needs.
In practice: case studies
CASE STUDY
Biopharma · Neurology
One KOL. Five thousand questions.
Over 12 months on a brand’s US HCP website, HCPs started 2,300+ conversations, all drawing on 150+ approved video answers.
CASE STUDY
Global pharma · Oncology
Patient story transforms congress experience
Over the two-day congress, delegates put 200+ questions to a real patient and heard the answers in the patient’s own words, through approved recorded video.
CASE STUDY
Health campaign · Cervical cancer
Reaching women where the clinic can’t
A dedicated page gave women in rural areas a one-to-one conversation about cervical cancer, available whenever they needed it. During the pilot, 63% of page loads became conversations, with 1,337 questions asked (3.4 per conversation).
Sources: Placement across four dedicated-page deployments, range 45% to 79%. Panel comparison: a typical ten minute panel Q&A reaches four to five questions; a two day strategic conference using conversational media reached 300. HCP questions: one KOL conversation on a single brand’s US HCP website over 12 months, set against 3,880 worldwide medical-information enquiries across all channels for one global product with comparable sales over 12 months, from another company’s peer-reviewed study (Frontiers in Computer Science, 2021, data July 2019 to June 2020). Companies, channels and reporting periods differ, so this is context, not a like-for-like comparison.
In their words
“
Your platform is fantastic and has a huge opportunity to support our work globally.
Jack Fisher
World Health Organization
“
They can see who we are and really get a feel for our personalities and the products. And hopefully feel less alone and embarrassed about what is happening to them.
Kelly Newton
CEO, Women’s Health Product
“
I have had a more in-depth conversation with her than I’ve had with the person I care for. If I met her in real life I would feel like we were old friends.
Full-time carer
Stroke survivor conversation
Who is your audience’s trusted voice?
Explore your use case and get advice for creating the perfect experience.
Your most trusted voices. Always available.
Put your expert, clinician or patient ambassador in front of everyone who needs them. One to one, every time.
Conversational video AI for health and wellbeing communications
Pharma
Trusted provider of conversational video Q&A experiences for leading global pharmaceutical companies in oncology, neurology and more
Agencies
Partner to global agencies working in health, pharma and corporate communications
Healthcare
Supplier to private and non-profit health & wellbeing organizations across the US and Europe.
Beyond health
Delivering for entertainment, sport and brand-led companies including Universal Music, Manchester City Football Club, McLaren Formula 1 Team and brand sponsors
Who you can scale
Lived experience, clinical authority, or a safe place to practise.
Give your audiences the authentic human connection they need, with the control you require.
A PATIENT
How did you tell your family about your diagnosis?
AUTHENTIC EXPERIENCE
Lived experience, for every patient who needs peer support
A real patient or service customer answering questions about their experience: what starting treatment is like, how they found recovery, how they stay motivated to adhere to treatment.
Patient support
Adherence
Onboarding
Charities
APPROVED ANSWERS ONLY
See it in use →
AN EXPERT
How does this compare with standard of care?
AUTHENTIC EXPERTISE
Give every clinician the expert access they need
Your KOL, investigator or MSL answering HCP questions on the evidence, at four in the afternoon or eleven at night, with safety information and approved links throughout.
Medical affairs
HCP education
Congress
Advisory boards
APPROVED ANSWERS ONLY
See it in use →
A ROLE PLAY
I’m worried about this treatment. Do I really need it?
AUTHENTIC EXCHANGE
Practise the conversation before it matters
From medical students rehearsing patient conversations to field teams practising with a simulated clinician. Role play gives your team a responsive counterpart to practise with, built around your training material and learning objectives.
Medical education
Patient communication
Sales training
FOR TRAINING · GENERATED
Explore role play →
SEE AN APPROVED-ANSWER CONVERSATION IN ACTION
HOW IT WORKS · APPROVED ANSWERS · FOR YOUR AUDIENCE
Your expert. Always on message.
Your expert’s answers are recorded or created, then approved before the conversation goes live. When someone asks a question, our closed system seamlessly selects and plays the approved response. It never writes a new one.
For patients and experts, filming the real person means their voice and lived experience come through with impact.
APPROVED ANSWERS ONLY
If no approved answer fits, nothing is invented. The experience says so, offers related approved answers and logs the gap. Those gaps become the brief for future content.
SEE A ROLE PLAY EXAMPLE
HOW IT WORKS · GENERATED ROLE PLAY · FOR YOUR LEARNERS
The practice partner your training has always needed.
Build a simulated patient or clinician from your own training material. Your learners practise as often as they need, it responds to whatever they say, and sessions can be scored so you can see progress.
INTERNAL TRAINING · GENERATED RESPONSES
Standout Experiences Online or at Conference
One approved conversation, wherever your audience needs it.
ON YOUR SITE
As easy to embed as a video
One snippet into a product page, a condition page or a gated HCP portal, and the conversation is there. Or run it as a floating experience across the whole site, present on every page. On-message, scales with your traffic, no app to install.
IN THEIR HANDS
Reach them at the moment of use.
A QR code on connected packaging, a welcome pack, a leave-behind, a poster or an advert takes people straight to the conversation. Nothing to build, nothing to add to your site, and no waiting on a web team. Every scan reports back to the same analytics.
IN PERSON
Life size, on your stand
A full HD touchscreen with built-in microphone for stands and clinics, or an 86 inch life-size transparent holographic display with a touch-enabled front panel. Rental or purchase.
Explore the deployment options for your audience.
Return on the investment
More conversations. More answers. More insight.
ENGAGEMENT
64%
of page loads led to a conversation across four dedicated-page deployments
EFFICIENCY
60x
more questions answered than a typical panel Q&A at a strategic stakeholder event
SCALE
5,000+
HCP questions to one KOL in 12 months, more than a comparable global product’s worldwide medical enquiries in a year.
INSIGHT
Learn from every conversation
Our conversational intelligence shows you what your audience wants to know. Providing unique strategic insight into customer needs.
In practice: case studies
CASE STUDY
Biopharma · Neurology
One KOL. Five thousand questions.
Over 12 months on a brand’s US HCP website, HCPs started 2,300+ conversations, all drawing on 150+ approved video answers.
CASE STUDY
Global pharma · Oncology
Patient story transforms congress experience
Over the two-day congress, delegates put 200+ questions to a real patient and heard the answers in the patient’s own words, through approved recorded video.
CASE STUDY
Health campaign · Cervical cancer
Reaching women where the clinic can’t
A dedicated page gave women in rural areas a one-to-one conversation about cervical cancer, available whenever they needed it. During the pilot, 63% of page loads became conversations, with 1,337 questions asked (3.4 per conversation).
Sources: Placement across four dedicated-page deployments, range 45% to 79%. Panel comparison: a typical ten minute panel Q&A reaches four to five questions; a two day strategic conference using conversational media reached 300. HCP questions: one KOL conversation on a single brand’s US HCP website over 12 months, set against 3,880 worldwide medical-information enquiries across all channels for one global product with comparable sales over 12 months, from another company’s peer-reviewed study (Frontiers in Computer Science, 2021, data July 2019 to June 2020). Companies, channels and reporting periods differ, so this is context, not a like-for-like comparison.
In their words
“
Your platform is fantastic and has a huge opportunity to support our work globally.
Jack Fisher
World Health Organization
“
They can see who we are and really get a feel for our personalities and the products. And hopefully feel less alone and embarrassed about what is happening to them.
Kelly Newton
CEO, Women’s Health Product
“
I have had a more in-depth conversation with her than I’ve had with the person I care for. If I met her in real life I would feel like we were old friends.
Full-time carer
Stroke survivor conversation
Who is your audience’s trusted voice?
Explore your use case and get advice for creating the perfect experience.
Your most trusted voices. Always available.
Put your expert, clinician or patient ambassador in front of everyone who needs them. One to one, every time.
Conversational video AI for health and wellbeing communications
Pharma
Trusted provider of conversational video Q&A experiences for leading global pharmaceutical companies in oncology, neurology and more
Agencies
Partner to global agencies working in health, pharma and corporate communications
Healthcare
Supplier to private and non-profit health & wellbeing organizations across the US and Europe.
Beyond health
Delivering for entertainment, sport and brand-led companies including Universal Music, Manchester City Football Club, McLaren Formula 1 Team and brand sponsors
Who you can scale
Lived experience, clinical authority, or a safe place to practise.
Give your audiences the authentic human connection they need, with the control you require.
A PATIENT
How did you tell your family about your diagnosis?
AUTHENTIC EXPERIENCE
Lived experience, for every patient who needs peer support
A real patient or service customer answering questions about their experience: what starting treatment is like, how they found recovery, how they stay motivated to adhere to treatment.
Patient support
Adherence
Onboarding
Charities
APPROVED ANSWERS ONLY
See it in use →
AN EXPERT
How does this compare with standard of care?
AUTHENTIC EXPERTISE
Give every clinician the expert access they need
Your KOL, investigator or MSL answering HCP questions on the evidence, at four in the afternoon or eleven at night, with safety information and approved links throughout.
Medical affairs
HCP education
Congress
Advisory boards
APPROVED ANSWERS ONLY
See it in use →
A ROLE PLAY
I’m worried about this treatment. Do I really need it?
AUTHENTIC EXCHANGE
Practise the conversation before it matters
From medical students rehearsing patient conversations to field teams practising with a simulated clinician. Role play gives your team a responsive counterpart to practise with, built around your training material and learning objectives.
Medical education
Patient communication
Sales training
FOR TRAINING · GENERATED
Explore role play →
SEE AN APPROVED-ANSWER CONVERSATION IN ACTION
HOW IT WORKS · APPROVED ANSWERS · FOR YOUR AUDIENCE
Your expert. Always on message.
Your expert’s answers are recorded or created, then approved before the conversation goes live. When someone asks a question, our closed system seamlessly selects and plays the approved response. It never writes a new one.
For patients and experts, filming the real person means their voice and lived experience come through with impact.
APPROVED ANSWERS ONLY
If no approved answer fits, nothing is invented. The experience says so, offers related approved answers and logs the gap. Those gaps become the brief for future content.
SEE A ROLE PLAY EXAMPLE
HOW IT WORKS · GENERATED ROLE PLAY · FOR YOUR LEARNERS
The practice partner your training has always needed.
Build a simulated patient or clinician from your own training material. Your learners practise as often as they need, it responds to whatever they say, and sessions can be scored so you can see progress.
INTERNAL TRAINING · GENERATED RESPONSES
Standout Experiences Online or at Conference
One approved conversation, wherever your audience needs it.
ON YOUR SITE
As easy to embed as a video
One snippet into a product page, a condition page or a gated HCP portal, and the conversation is there. Or run it as a floating experience across the whole site, present on every page. On-message, scales with your traffic, no app to install.
IN THEIR HANDS
Reach them at the moment of use.
A QR code on connected packaging, a welcome pack, a leave-behind, a poster or an advert takes people straight to the conversation. Nothing to build, nothing to add to your site, and no waiting on a web team. Every scan reports back to the same analytics.
IN PERSON
Life size, on your stand
A full HD touchscreen with built-in microphone for stands and clinics, or an 86 inch life-size transparent holographic display with a touch-enabled front panel. Rental or purchase.
Explore the deployment options for your audience.
Return on the investment
More conversations. More answers. More insight.
ENGAGEMENT
64%
of page loads led to a conversation across four dedicated-page deployments
EFFICIENCY
60x
more questions answered than a typical panel Q&A at a strategic stakeholder event
SCALE
5,000+
HCP questions to one KOL in 12 months, more than a comparable global product’s worldwide medical enquiries in a year.
INSIGHT
Learn from every conversation
Our conversational intelligence shows you what your audience wants to know. Providing unique strategic insight into customer needs.
In practice: case studies
CASE STUDY
Biopharma · Neurology
One KOL. Five thousand questions.
Over 12 months on a brand’s US HCP website, HCPs started 2,300+ conversations, all drawing on 150+ approved video answers.
CASE STUDY
Global pharma · Oncology
Patient story transforms congress experience
Over the two-day congress, delegates put 200+ questions to a real patient and heard the answers in the patient’s own words, through approved recorded video.
CASE STUDY
Health campaign · Cervical cancer
Reaching women where the clinic can’t
A dedicated page gave women in rural areas a one-to-one conversation about cervical cancer, available whenever they needed it. During the pilot, 63% of page loads became conversations, with 1,337 questions asked (3.4 per conversation).
Sources: Placement across four dedicated-page deployments, range 45% to 79%. Panel comparison: a typical ten minute panel Q&A reaches four to five questions; a two day strategic conference using conversational media reached 300. HCP questions: one KOL conversation on a single brand’s US HCP website over 12 months, set against 3,880 worldwide medical-information enquiries across all channels for one global product with comparable sales over 12 months, from another company’s peer-reviewed study (Frontiers in Computer Science, 2021, data July 2019 to June 2020). Companies, channels and reporting periods differ, so this is context, not a like-for-like comparison.
In their words
“
Your platform is fantastic and has a huge opportunity to support our work globally.
Jack Fisher
World Health Organization
“
They can see who we are and really get a feel for our personalities and the products. And hopefully feel less alone and embarrassed about what is happening to them.
Kelly Newton
CEO, Women’s Health Product
“
I have had a more in-depth conversation with her than I’ve had with the person I care for. If I met her in real life I would feel like we were old friends.
Full-time carer
Stroke survivor conversation
Who is your audience’s trusted voice?
Explore your use case and get advice for creating the perfect experience.